Michigan ITCommerce and Automation
AI automation · AI commerce

AI automation for business and commerce

Automate document processing, customer requests and work across your business systems. We also build AI shopping assistants that help customers find products and prepare orders.

Connected to your websites, stores, CRM, ERP and business documents.

Services

Where an AI agent can help

We build AI agents that read documents, look up records and carry out tasks in your systems. You decide what they can access and when someone must approve a change.

Storefront

Shoppers cannot find the right product

A shopping assistant asks what the customer needs, compares suitable products and checks available stock. It can help build a cart using your product facts and selling rules.

Measure: Product-finding success and add-to-cart rate.

Sales

Complex orders take too long to quote

An agent reads a product list or request for quote, matches items to your catalog and checks permitted customer pricing. It prepares a draft cart or quote for the buyer or sales team to approve.

Measure: Quote turnaround and time spent re-entering items.

Customer service

Requests wait for someone to read and route them

AI classifies incoming enquiries, looks up permitted customer information and prepares a response or assigns the next task. Your team reviews sensitive requests and exceptions.

Measure: Resolution time and requests needing a second handoff.

Order operations

Orders get stuck between systems

An agent compares the store, ERP and fulfillment records, identifies missing information and prepares the next step. Agreed actions can run automatically; exceptions go to your team.

Measure: Unresolved orders and time spent investigating each one.

Documents and data

Staff retype information from documents and forms

AI extracts information from invoices, forms, supplier files and spreadsheets, validates the required fields and prepares updates to your systems. Uncertain values are flagged for review.

Measure: Time spent entering data and corrections needed after review.

Business operations

Routine tasks depend on manual follow-up

An agent checks records, prepares updates and routes approvals across your CRM, ERP and internal tools. Agreed actions can run automatically, with a record of what changed and a route for handling failures.

Measure: Time spent on follow-up, completed tasks and unresolved exceptions.

Start with one workflow you can test

  1. 1

    Choose the task

    Identify the manual work, the systems involved and how success will be measured. We check whether AI or a simpler automation is the right fit.

  2. 2

    Build a working pilot

    Connect the agreed systems and test real scenarios, including missing data and incorrect answers. Set access permissions, approval points and a usage budget.

  3. 3

    Roll out and improve

    Launch after the agreed checks pass, train the team and review results. Expand to more tasks, stores and teams when the evidence supports it.

Before launch, we agree where your data is processed, what the agent can read or change, which actions need approval and who handles failures. Payments, refunds and customer-facing changes follow those rules.

Prices

AI automation and commerce pricing

ServicePriceWhat’s included
AI workflow review$2,500Request a quoteReview one business workflow, its data and system access. Includes a pilot plan, measures for checking results and implementation recommendations.
What’s included

Review one business workflow, its data and system access. Includes a pilot plan, measures for checking results and implementation recommendations.

AI automation implementationQuoted per projectRequest a quoteAI automation or commerce-agent development, including system connections, access permissions, approval steps, testing, rollout and handover.
What’s included

AI automation or commerce-agent development, including system connections, access permissions, approval steps, testing, rollout and handover.

Catalog and product data preparationfrom $2,500 per catalogRequest a quotePrepare missing product attributes, descriptions and images from your spec sheets and supplier information. Includes source references, completeness checks and content review.
What’s included

Prepare missing product attributes, descriptions and images from your spec sheets and supplier information. Includes source references, completeness checks and content review.

AI Care and ongoing improvementQuoted monthlyRequest a quoteWorkflow monitoring, failure investigation, usage-cost review and improvements as your processes, systems or policies change.
What’s included

Workflow monitoring, failure investigation, usage-cost review and improvements as your processes, systems or policies change.

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AI automation and commerce

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